Shopping Cart

Refund Policy

Returns & Exchanges Criteria

  • All returns/exchanges must be received within 30 days of the original ship date
  • All Items must be returned to us in their original smoke-free condition (products can be denied if product is in poor condition)
  • Final Sale items are non-refundable.
  • Gifts may be returned for store credit only.

Returns & Exchanges Details

  • Returns and exchanges must be processed with 7-10 business days of receiving the package
  • Refunds are issued back in store credit.
  • Buyer is responsible for shipping the item. Shipping is non-refundable. We are not responsible for lost product.
  • Exchanges: We will send you your new exchange order with complimentary standard shipping.

Terms & Conditions

By purchasing from The Topping Tree you accept all our terms and conditions.

How to Process a Return

Address package to:
The Topping Tree
56 Genesee Street
New Hartford, NY 13414