Returns & Exchanges Criteria
- All returns/exchanges must be received within 30 days of the original ship date
- All Items must be returned to us in their original smoke-free condition (products can be denied if product is in poor condition)
- Final Sale items are non-refundable.
- Gifts may be returned for store credit only.
Returns & Exchanges Details
- Returns and exchanges must be processed with 7-10 business days of receiving the package
- Refunds are issued back in store credit.
- Buyer is responsible for shipping the item. Shipping is non-refundable. We are not responsible for lost product.
- Exchanges: We will send you your new exchange order with complimentary standard shipping.
Terms & Conditions
By purchasing from The Topping Tree you accept all our terms and conditions.
How to Process a Return
Address package to:
The Topping Tree
56 Genesee Street
New Hartford, NY 13414